Job Description

Job Overview

We are seeking a detail-oriented and proactive Office Assistant to join our dynamic team. The ideal candidate will play a crucial role in ensuring the smooth operation of our office by providing administrative support, managing front desk activities, and assisting with customer service.

This position requires strong organizational skills, a bubbly personality and proficiency in various office software, and the ability to multitask effectively in a fast-paced environment.

Responsibilities

• Manage front desk operations, including greeting visitors and handling inquiries
• Answer and direct calls using a multi-line phone system with excellent phone etiquette.
• Perform data entry tasks accurately and efficiently
• Maintain organized filing systems for easy retrieval of documents
• Assist with calendar management and scheduling appointments
• Provide customer support by addressing client needs and resolving issues promptly
• Utilize QuickBooks for bookkeeping tasks as needed
• Proofread documents to ensure accuracy and professionalism
• Support office management duties, including inventory management and ordering supplies
• Collaborate with team members to improve office processes and workflows
• Utilize Microsoft Office Suite and Google Workspace for various administrative tasks

Experience

• Previous office experience is preferred, with a focus on clerical and administrative roles
• Familiarity with medical or dental receptionist duties is a plus
• Bilingual candidates are encouraged to apply to enhance customer communication
• Strong computer skills, including proficiency in Microsoft Office applications (Word, Excel, PowerPoint) and Google Workspace tools
• Excellent organizational skills with the ability to manage multiple tasks simultaneously
• Effective time management skills to meet deadlines consistently
• Experience in customer service or support roles is highly desirable
• Typing proficiency is essential for data entry tasks

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