Project Management Specialist Job at Robert Half, Foley, AL

a2tNRyszK1BBWnRCaWNseENhbGQxVnpiSHc9PQ==
  • Robert Half
  • Foley, AL

Job Description

About the Role:

We are seeking a detail-oriented and customer-focused Project Management Specialist to support technical and process improvement projects. This role is ideal for a professional with strong communication skills, excellent organizational abilities, and the capability to manage multiple priorities in a fast-paced environment.

Key Responsibilities:

  • Support basic project management activities for technical and process improvement initiatives.
  • Independently respond to customer calls and emails, providing follow-up on moderately complex inquiries.
  • Document and resolve customer issues, requests, and complaints in line with established procedures, escalating when necessary.
  • Gather and consolidate feedback from product development and service departments to recommend appropriate resources and solutions for customer needs.
  • Maintain and update databases tracking customer interactions and transactions to support future reporting and training initiatives.
  • Prepare documentation and manage customer records, including inquiries, complaints, comments, and resolutions.
  • Collaborate with production, sales, shipping, warehouse, and other internal teams to deliver world-class customer service.
  • Promote products and services to help achieve business targets.
  • Provide after-sales support for client contracts to ensure customer satisfaction.

Qualifications:

  • Bachelor’s degree required.
  • Strong written and verbal communication skills.
  • Proven ability to manage documentation, resolve complex customer inquiries, and work cross-functionally.
  • Experience in project support, customer service, or a related field preferred.
  • Proficient with database management and record-keeping.

Job Tags

Similar Jobs

Concrete Strategies LLC.

Sr. Project Manager | Concrete Construction Job at Concrete Strategies LLC.

 ...About Us Concrete Strategies Inc. (CS) is a full-service national concrete contractor with the in-house resources and expertise to safely self-perform a wide variety of commercial construction including all aspects of cast in place concrete, precast erections, and concrete... 

Pop-Up Talent

Junior Civil Earthwork Estimator Job at Pop-Up Talent

 ...including excavation, grading, and site development work. This entry-level role is ideal for someone early in their construction career...  ...or Bachelor's degree in Construction Management, Civil Engineering, or a related field (preferred but not required) Equivalent... 

LX Pantos Americas

Warehouse Process Innovation Analyst (Entry ~ Junior Level) Job at LX Pantos Americas

 ...Analyst / Associate to support enterprise-level warehouse transformation initiatives...  ...and daily workload control processes - Assist capacity planning and staffing baseline modeling...  ...and ROI tracking Job Requirement ( Entry ~ Junior Level )- Bachelors degree in... 

Confidential

QA Validation Associate II Job at Confidential

 ...to meet QA batch disposition timelines. Act as QA reviewer for deviations, investigations, and CAPAs. Ensure compliance with company policies, cGMP, and EHS standards. Collaborate across functions including Manufacturing, Supply Chain, and Technical Support to... 

Petaluma Health Center

Licensed Clinical Social Worker Job at Petaluma Health Center

 ...employee) Summary : The Licensed Clinical Social Worker will provide high-quality...  ...same-day and crisis services as needed. Work at maximum potential to meet access and productivity...  ...of practice as assigned Education/Experience: ~ Masters degree in Social Work...