Job Description

Position Summary

The Property Manager plays a vital role in supporting the day-to-day operations of the organization. This position provides administrative assistance, manages facility rentals, coordinates resident communications, and performs essential bookkeeping and website tasks. The Property Manager ensures the office runs efficiently and delivers responsive, high-quality service.

Responsibilities

Office & Operations Support

• Serve as the first point of contact for residents, vendors, and visitors
• Maintain organized digital and physical records, files, and databases
• Manage facility rentals including scheduling, agreements, invoices and access
• Monitor and issue access keys/cards for amenities
• Prepare notices, reports, meeting packets, and assist with board communications
• Coordinate with vendors for scheduled maintenance or service requests
• Monitor supplies and place orders as needed

Resident & Customer Service

• Respond promptly to resident questions and concerns via phone, email, or in person
• Assist with enforcement notices and compliance follow-up
• Provide clear information about rules/expectations, events, payments, and processes
• Support community engagement through newsletters, email updates, website content, and events

Bookkeeping & Financial Support

• Track and organize incoming invoices and receipts for approval
• Prepare and submit expense reports with appropriate documentation
• Issue invoices for facility rentals
• Monitor payment status and follow up on outstanding balances
• Assist with monthly bank and account reconciliations
• Maintain digital records of all financial transactions
• Ensure accurate coding of expenses for proper budgeting and reporting
• Help reconcile accounts and resolve billing discrepancies
• Communicate with the CPA as needed for reporting, documentation, or audits

Communications & Technology

• Update the organizations website with timely information, documents, and announcements
• Coordinate monthly newsletter creation and distribution
• Launch and manage email marketing campaigns to keep residents informed
• Use Microsoft Bookings and other tools to coordinate rental and amenity scheduling

Experience

• 3+ years of administrative or office experience
• 1+ years of bookkeeping, invoicing, or accounts payable experience
• Strong organizational, interpersonal, and communication skills
• Proficient in Microsoft Office (Word, Excel, Outlook)
• Comfortable updating websites and creating email/newsletter content
• Ability to work independently and maintain a high level of customer service and professionalism
• Discretion when handling sensitive or confidential information

Schedule & Environment

This is an onsite hourly position working approximately 30 hours/week. The schedule is:

• Sunday 10:00am – 5:00pm
• Monday 12:00pm – 7:00pm
• Tuesday Off
• Wednesday Off
• Thursday 12:00pm – 7:00pm
• Friday 12:00pm – 7:00pm
• Saturday 10:00am – 5:00pm

The pay is dependent on experience and qualifications.

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