Job Description: Summary:
The main function of this technical writing specialist position is to develop, create, and update training materials supporting Edwards's Manufacturing Execution System (MES) following Good Manufacturing Practices (GMP).
Key Responsibilities:
* Edit and create manufacturing system training materials (Standard Operating Procedures, basic visuals/ flow charts, storyboards for web based content, etc.) in collaboration with Engineers
* Create reusable templates where possible for training materials that will allow for rapid expansion of standardized content
* Assist in the maintenance of documentation in a standard format following established guidelines
* Partner with team members to facilitate clarification or explanation of reference materials and technical documentation
* Review documents for style, clarity, grammar, and punctuation
* Prepare materials for the change management process by gathering supporting documents and staging for formal review
* Identify and correct inconsistencies of thought, development, or organization and gain consensus with authors to make appropriate adjustment in documents and procedures
* Assist in interfacing with stakeholders (e.g, production employees, technicians, engineers, project teams, regulatory teams and management) to develop an understanding of the product, component, or device changes
* Other duties assigned by Leadership
Additional Skills:
* Proven expertise in Microsoft Office Suite including Word, Excel, Powerpoint, and Publisher; Microsoft Visio preferred
* Experience working with/ supporting major enterprise systems such as Enterprise Resource Planning (ERP), Manufacturing Execution System (MES), Product Lifecycle Management (PLM) style systems preferred
* Excellent editing and proofreading skills
* Excellent written and verbal communication skills in English including negotiating and relationship management skills
* Excellent problem-solving and critical thinking skills
* Full knowledge and understanding of policies, procedures and guidelines relevant in the development of technical documentation
* General knowledge of documentation (e.g, procedures, routers, process sheets, technical summaries, protocols, and test reports)
* Excellent technical writing skills
* General knowledge of product assembly procedures
* Ability to manage competing priorities in a fast paced environment
* Strict attention to detail
* Must be able to work in a team environment, including inter-departmental teams and key contact representing the organization on projects
Education and Experience:
* Bachelor's Degree or equivalent in related field
* 5-7 years of experience required
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
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